Terms and Conditions

Shipping Policy
Processing for online orders can take 1-3 business days.

We ship by ground to Newfoundland, Nova Scotia, Prince Edward Island, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, and British Columbia. We do ship to the Yukon, Northwest Territories, and Nunavut, but a custom shipping quote is needed.

We do not ship to the United States or anywhere outside of Canada at this time.

Return Policy
C2M Supply Inc. does not accept returns after 30 days from the date of invoice. Only defective products will be considered for returns.

If you have a defective product contact a C2M representative who will determine the best solution for your individual situation and issue a Return Authorization if required.

Returns will not be accepted without a Return Authorization.

All returned items are subject to inspection prior to credit processing. A 20% restocking fee will be applied to non-defective product(s) and stock adjustment returns.

Custom manufactured products cannot be returned (or refunded). Exceptions are made in cases involving manufacturing defects.

Damaged Shipments
All shipments are carefully inspected before leaving our warehouse. If products are damaged during transit, be sure the driver acknowledges the damage on the delivery documents. If the driver does not acknowledge the damage on the documents, or if the said damage is not reported to the driver, damage costs may not be recuperated.

Defective Products
In the case of defective products, C2M Supply Inc. will replace only the quantities determined to be defective.

We are not liable for any injury, loss, or damage that is caused by improper use of the product(s). It is the responsibility of the customer to educate himself/herself and fully understand the products’ intended use; therefore, the customer assumes all risks associated with the use of the product(s).

Warranties do not apply to any products which have been altered, changed, or modified in any way.